Support

Context Help

If you feel lost inside our Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up window will appear. It contains exhaustive info about all the actions that you can carry out on the page in question. Each pop-up window shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of instructional video clips describing how to use our Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. In this way, everyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you are looking for, take a peek at our comprehensive FAQ section, which contains questions asked by real users and offers practical solutions. We regulary update our FAQ database with new questions & answers in order to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our great team of client support engineers available 24x7x365 and eager to help you with any issue. Each trouble ticket you open will be responded to in less than 1 hour (the average ticket response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.